Privacy Statement

1. Introduction

SWIFT MOVERS AU is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our trucking services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information from our customers, drivers, and other users of our services:

Contact Information: Such as your name, address, phone number, and email address.
Driver Information: Including driver's license information, employment history, and qualifications.
Vehicle Information: Details about the vehicles used for transportation.
Payment Information: Payment card information or bank account details for payment processing.
Route and Location Information: Information about the routes taken and location data for tracking purposes.
Communication Data: Records of communications with us, including customer support requests and feedback.

3. How We Use Your Information

We may use your personal information for the following purposes:

Providing Services: To provide and manage our trucking services, including tracking shipments, managing bookings, and handling customer inquiries.
Payment Processing: To process payments for our services.
Safety and Compliance: To ensure the safety of our drivers and compliance with regulations.
Communication: To respond to your inquiries, send important updates, and inform you about our services.
Marketing: To send promotional materials or offers that may be of interest to you (only with your consent).
Improvement: To improve our services, develop new features, and conduct research and analysis.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, IT providers, and customer support services.
Compliance with Legal Obligations: We may disclose your information to comply with legal requirements, including responding to subpoenas, court orders, or other legal processes.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Consent: With your consent, we may share your information with third parties for marketing or other purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

6. Your Choices

You have certain rights regarding your personal information, including:

Access: You can request access to your personal information.
Correction: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information.
Marketing: You can opt-out of receiving marketing communications from us.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

[0468 448 821]

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

By continuing to use our services after the effective date of any changes, you agree to the revised Privacy Policy.

Thank you for choosing SWIFT MOVERS AU. Your privacy is important to us, and we are committed to protecting your personal information.